Support
Last updated: May 18, 2026
Zeta Homework helps you work through assignments using our website and iOS/Mac app. If something is not working or you have a question, we are here to help.
Contact us
Email admin@zetalearning.com with a short description of the issue. Include your device (iPhone, Mac, or web browser) and what you were trying to do when the problem happened.
Before you write
- Internet required — the app loads our online service. Check that you have a stable connection and can open zetahomework.netlify.app in Safari.
- Start from the welcome screen — open the app and tap Do my homework if you are not sure you are in the student flow.
- Drafts on your device — saved homework may live in browser storage on that device. Clearing site data removes local drafts.
- School rules — use the service in line with your instructor’s and school’s policies.
Common topics
- Assignment parsing or missing materials — paste full instructions and use Skip only when a listed item truly does not apply.
- Draft quality or change requests — use regenerate on the delivery screen and describe what to fix.
- Manual review — use Request manual review or Request team review in the app when offered.
- Privacy — see our Privacy Policy.
Response time
We try to reply within a few business days. Urgent academic deadlines are not guaranteed; plan ahead when possible.
Native app (iOS / Mac)
The iOS and Mac apps are a secure window to the same website. Most issues are fixed on the server side; updating the app from the App Store is only needed when we release a new shell version.